Billing Terms

1. General

1.1 We, Interval Weight Loss Pty Ltd, offer a subscription-based service to the content within the IWL Online Program (Subscription).

1.2 All purchases of Subscriptions are subject to our Terms of Service.

1.3 Subscriptions can be purchased either directly from:

(a) the Interval Weight Loss (IWL) website (IWL Website Purchase); or 

(b) externally (In-App Purchase).

1.4 Different Subscriptions may be offered depending on Your location or place of purchase.

1.5 The fee associated with Your Subscription will apply regardless of how much or how often You access or use Your Subscription.

1.6 You will be issued by email with a monthly invoice, generated automatically in relation to Your Subscription

2. IWL Website Purchase

2.1 IWL Website Purchases are managed and billed by Us.

2.2 IWL Website Purchases are processed securely via third party payment gateway providers. You must refer to their terms and conditions for additional information regarding the processing of the transaction.  These are available when making Your purchase.

2.3 All transactions are handled over SSL and are PCI-Compliant. We do not store Your credit card details.

3. In-App Purchase

3.1 In-App Purchases are those made via a third party App Store, such as the Apple App Store or Google Play Store, or another similar App Store.

3.2 An In-App Purchase is purchased from and billed by the respective App Store, not by Us.

3.3 You acknowledge that:

(a) an In-App Purchase is subject to the terms, conditions and other licensing arrangements specified by that App Store provider;

(b) In-App Purchases are processed securely via the payment gateway used by the relevant App Store provider; and

(c) any payment-related issues You experience with an In-App Purchase or return requests is the responsibility of the App Store.

4. Payment

4.1 Subject to any Free Trial, payment must be made at the time of purchase and before You have access to Your Subscription.

4.2 Subscriptions will be auto-renewed on the first day of Your next billing period.

4.3 You must notify Us of any change to Your Payment Method by updating Your account details on Your profile under the “Subscription” tab in the IWL Online Program.

4.4 We will assume your Payment Method is correct and will continue to bill fees and charges relating to Your Subscription by Your nominated Payment Method;

4.5 If any fees billed to Your account are not processed for any reason We may suspend Your Subscription until payment is made in full.

4.6 We reserve the right to vary the fees payable in relation to Your Subscription from time to time, but only for the next and subsequent billing periods.

4.7 In the circumstances described above;

(a) we will give You written notice by email of the variation at least 14 days before it will come into effect; and

(b) if you do not cancel Your subscription within 14 days of the notice of the variation, You will be deemed to have accepted the variation.

5. Promotions

5.1 We may directly offer promotions, trials, discounts, offers or coupons (Promotions) from time to time.

5.2 Promotions are offered at Our sole discretion and are subject to the terms and conditions of each Promotion.

5.3 Promotions may also be offered through a third party and are subject to that third party’s terms and conditions. It is Your responsibility to read and understand the relevant terms and conditions.

6. Free Trials

6.1 As part of a Promotion, Your Subscription may commence with a fixed period as specified at the time of sign up whereby payment by You is not required (Free Trial).

6.2 Free Trials are only available to new participants, and participants are limited to one Free Trial.

6.3 If You attempt to sign up for an additional Free Trial, You will be immediately charged with the standard fee for a Subscription.

6.4 We reserve the right to revoke Your Free Trial at any time.

6.5 Unless You cancel before the end of Your Free Trial in accordance with clause 7, the Free Trial will automatically roll over to a paid Subscription.

6.6 Any unused portion of Your Free Trial will be forfeited upon purchase of a Subscription.

7. Cancellation

7.1 You may cancel Your Subscription at any time in Your account details on Your profile under the “Subscription” tab in the IWL Online Program 

7.2 Unless You cancel at least 24 hours before the start of Your next billing period, you will be charged for the next billing period.

7.3 After cancellation, You will continue to have access to the IWL Online Program for the remainder of Your billing period.

7.4 If We take action to collect any unpaid fees relating to Your Subscription, You will pay all costs (on a full indemnity basis) incurred in doing so.

7.5 We do not offer refunds or credits for unused Subscriptions, accidental purchases, medical conditions, or any similar reason or event, unless required by law to do so.

7.6 If you are dissatisfied for any reason, please contact our Support Team at

7.7 Further information about cancellation is available through Our Support Team at 

8. Governing Law

8.1 The laws in force in New South Wales govern these Billing Terms.

9. Interpretation

Billing Terms means theses billing terms and conditions outlined herein including any additions or variations made from time to time.

Payment Method means the payment details nominating the account or process by which You agree to pay for the Subscription as referred to in clause 14.

Terms of Service refers to and includes Fuller Group Privacy Policy and Terms and Conditions which can be viewed at, including any additions or variations to these policies and disclaimers made by Us.

We or Our or Us refers to Interval Weight Loss Pty Ltd.

You or Your refers to you, the participant in the IWL Online Program.