Terms and Conditions

These term and conditions apply to any website governed and owned by Fuller Group or its affiliates (the Website).

Your use of the Website is governed by these terms and the Fuller Group Privacy Policy. These terms and conditions and the Fuller Group Privacy Policy may be updated from time to time without notice to you so please do check the terms and conditions and the Fuller Group Privacy Policy regularly.

Any sales of books or other materials on third party websites you access through the Website will be governed by the terms and conditions of those third party websites.

The materials contained or referred to on the Website are of a general, informational nature. The information does not constitute professional advice and must not be relied on as such. The information does not take into account the particular circumstances of you or any third party and is not intended to be used as medical advice. Please consider whether the information contained at the Website is appropriate to your particular situation and seek advice from your health care professional.

The Website is protected by copyright, which is ultimately owned by Fuller Group and our licensors. You may access and download the contents of the pages of the Website for the sole purpose of viewing such information on a temporary basis, and not permanently copy or reproduce such information without our prior written permission. You may not publish, transmit or reproduce or otherwise use any image featured on the Website except for personal use.

"INTERVAL WEIGHT LOSS" and the logo is a trade mark of Interval Weight Loss Pty Ltd, and may not be used without permission of Interval Weight Loss Pty Ltd.


We do not endorse or accept responsibility for the material of any website referred to or accessed through the Website, or promise that such access will be uninterrupted. Other than any consumer guarantee which we give you at law, we provide the Website and its contents without representations or warranties, including as to the accuracy or completeness of the information on the website, or that the website will be continuously available or free from any delay, virus, malicious code, communications failure, or malfunction.  You are responsible for taking reasonable care in how you access the Website, including using appropriate firewalls, anti-virus and anti-spyware software.

Nothing in these Website terms and conditions excludes anything imposed by any legislation (such as the Australian Consumer Law which contains guarantees that protect the purchasers of goods and services in certain circumstances) that cannot be lawfully excluded or limited (Non-Excludable Provision). If we are able to limit your remedy for a breach of a Non-Excludable Provision, then our liability for such a breach is limited to one or more of the following at our option:

(a) in the case of goods, the replacement of the goods or the supply of equivalent goods, the repair of the goods, the payment of the cost of replacing the goods or of acquiring equivalent goods; or

(b) in the case of services, the supplying of the services again or the payment of the cost of having the services supplied again.

Subject to obligations under any Non-Excludable Provision and to the maximum extent permitted by law, we are not liable for and no measure of damages will, under any circumstances, include special, indirect, consequential, incidental or punitive damages or damages for loss of profits, revenue, goodwill or anticipated savings suffered or incurred by you and arising out of or in connection with your access to or use of the Website, any linked website or your reliance on any information obtained through the Website.

The limitations and exclusions under this clause apply regardless of whether the claim or liability arises in contract, tort (including negligence), equity, under statute, based on fundamental breach or breach of a fundamental term or on any other basis, whether or not such claim, liability or damage was foreseeable.

Our liability to you is reduced to the extent that your acts or omissions (or those of a third party) contribute to or caused the loss or liability.

Subject to any local laws that cannot be excluded, the law applicable to use of the material and information contained on the Website and to disputes arising out of such material and information is the law of New South Wales, Australia.

Mobile App Terms

1. In-App Purchase

1.1 In-App Purchases are those made via a third party App Store, such as the Apple App Store or Google Play Store, or another similar App Store.

1.2 An In-App Purchase is purchased from and billed by the respective App Store, not by Us.

1.3 You acknowledge that:

(a) an In-App Purchase is subject to the terms, conditions and other licensing arrangements specified by that App Store provider;

(b) In-App Purchases are processed securely via the payment gateway used by the relevant App Store provider; and

(c) any payment-related issues You experience with an In-App Purchase or return requests is the responsibility of the App Store.

2. Payment

2.1 Subject to any Free Trial, payment must be made at the time of purchase and before You have access to Your Subscription.

2.2 Subscriptions will be auto-renewed on the first day of Your next billing period.

2.3 You must notify Us of any change to Your Payment Method by updating Your account details on Your profile under the “Subscription” tab in the IWL Online Program.

2.4 We will assume your Payment Method is correct and will continue to bill fees and charges relating to Your Subscription by Your nominated Payment Method;

2.5 If any fees billed to Your account are not processed for any reason We may suspend Your Subscription until payment is made in full.

2.6 We reserve the right to vary the fees payable in relation to Your Subscription from time to time, but only for the next and subsequent billing periods.

2.7 In the circumstances described above;

(a) we will give You written notice by email of the variation at least 14 days before it will come into effect; and

(b) if you do not cancel Your subscription within 14 days of the notice of the variation, You will be deemed to have accepted the variation.

3. Free Trials

3.1 As part of a Promotion, Your Subscription may commence with a fixed period as specified at the time of sign up whereby payment by You is not required (Free Trial).

3.2 Free Trials are only available to new participants, and participants are limited to one Free Trial.

3.3 If You attempt to sign up for an additional Free Trial, You will be immediately charged with the standard fee for a Subscription.

3.4 We reserve the right to revoke Your Free Trial at any time.

3.5 Unless You cancel before the end of Your Free Trial in accordance with clause 7, the Free Trial will automatically roll over to a paid Subscription.

3.6 Any unused portion of Your Free Trial will be forfeited upon purchase of a Subscription.

4. Cancellation

4.1 You may cancel Your Subscription at any time in Your account details on Your profile under the “Subscription” tab in the IWL Online Program 

4.2 Unless You cancel at least 24 hours before the start of Your next billing period, you will be charged for the next billing period.

4.3 After cancellation, You will continue to have access to the IWL Online Program for the remainder of Your billing period.

4.4 If We take action to collect any unpaid fees relating to Your Subscription, You will pay all costs (on a full indemnity basis) incurred in doing so.

4.5 We do not offer refunds or credits for unused Subscriptions, accidental purchases, medical conditions, or any similar reason or event, unless required by law to do so.

4.6 If you are dissatisfied for any reason, please contact our Support Team at hello@intervalweightloss.com.au

4.7 Further information about cancellation is available through Our Support Team at hello@intervalweightloss.com.au